Legacy Firm
Reducing Cost Per Case from $3,000 to $1,200 While 4X’ing Signed Cases
A legacy personal injury firm in a major metro market was spending millions of dollars annually, but couldn’t tie results back to specific marketing channels. Their cost per case had ballooned to over $3,000, driven largely by an outdated TV-heavy media strategy and an underperforming website.
We conducted a full attribution audit, revealing that a significant portion of their budget was producing little to no measurable return. We designed a strategic reallocation plan that shifted spend away from traditional media and into targeted digital advertising coupled with a complete website rebuild.
Once implemented, the firm saw transformative results. Their average cost per signed case dropped from more than $3,000 to just $1,200, while qualified and signed cases increased by 4X. With accurate attribution finally in place, the firm could see exactly which channels produced profitable cases and reinvest confidently. The shift to digital created sustainable, predictable case flow and provided a foundation for scalable growth.